Provided by Saannie’s Complex Care
At-Home Nursing, Care, and Support Services
When it comes to complex care, Saannie Care is the go-to service in the north-west of England. Our staff has extensive expertise helping clients with complicated care needs right in their own homes, so you can be assured that you’ll be in good hands with us. To satisfy your intricate demands, we can lend you the assistance of highly trained medical experts who have received individualised instruction from our nurses.
A definition of complex care
In-home complicated care is a service we offer to help those with extensive medical requirements remain at home with their families. Our staff of caretakers and nurses is able to provide specialised clinical support. In turn, this improves people’s quality of life by allowing them to take care of their medical needs and concerns in their own homes.
Several types of serious illnesses require complex care.
- Care and support for airway management, tracheostomy, and mechanical ventilation
- Controlling Seizures
- Myotonic Dystrophy
- Sclerosis multiple
- Mild Traumatic Brain Injury
- Impairment of learning
Temporary conditions, such as those brought on by a head or spinal cord injury, illness, or rehabilitation from surgery, are also something we may assist with.
Due to the complexity of the problem, complex care requires more individualised 1-on-1 treatment than domiciliary care. We have a staff of highly trained nurses who oversee all of our complex care plans and make sure that all of our patients’ needs are satisfied in a timely, safe, and effective manner.
Personalised in-home care services are becoming increasingly important as the number of patients being released from hospitals into the community with unmet care needs rises. We can help if you need assistance with complex care tasks, like giving yourself a complex prescription.
Who can benefit from receiving complex care assistance?
Individuals of any age who wish to remain at home while receiving the medical attention and other services they require to maintain their highest possible level of independence and quality of life are prime candidates for complex care.
Our complicated care at home service helps many people because it allows them to receive the individualised attention they need and deserve, which is difficult to find in a facility with multiple residents.
The patient and their loved ones both benefit from receiving complex care at home. Anxiety and tension are common after a hospital stay, both for the patient and their loved ones. In the absence of adequate education, families may experience emotional distress when confronted with difficult medical or clinical procedures and requirements, such as tracheostomy, airway care, or PEG feeding.
All of your medical requirements and concerns will be addressed by our healthcare staff. To make sure you receive the training you need to be safe, our nurses will conduct a thorough clinical assessment.
Each person requiring complex care has unique needs. Some of these disorders may be short-lived, while others may be chronic. We think that everyone, regardless of how long they live or in what kind of health they find themselves, is entitled to a wonderful quality of life. The following are just some of the challenging care conditions with which our staff has experience:
- Motor-neuron illness, Parkinson’s disease, cerebral palsy, multiple sclerosis (MS), and stroke are all neurological diseases.
- disease of the muscles
- Symptoms of new or severe brain damage
- Injuries to the spine
- Medical attention for eating, including PEG (tube feeding).
- With the help of physiotherapists and Nippy and NIPPV (non-invasive positive pressure ventilation) specialists, tracheostomy patients can have their airways managed by a variety of professionals.
- Stoma, catheter, and bowel care
- Epilepsy and seizures
Please contact your local branch if you have any questions about the kinds of domestic conditions we assist with.
If you prefer, you may use our online form to ask us anything you want to know about the comprehensive care we provide.
What is the process of complex care?
An individual’s complicated care plan requires a few steps to finish. The first step is:
The First Inquiry or Call
We will get back to you as soon as possible after receiving your inquiry to schedule an assessment and discuss your complex care needs. Whether it’s specifics regarding our service or your complex care in general, we’re happy to answer any questions you may have.
Assessment
After our initial conversation, if you’re comfortable moving forward, our complex care nurse will come to your house and conduct a thorough evaluation of your clinical needs. In order to give you or your loved one the best possible treatment and assistance, we need to collect as much information as possible about you and your situation during this assessment.
Hold a gathering.
Our staff will meet with you and present you with a profile of a carer we believe is best suited to fulfil your unique needs. We’ll set up a time for you to speak with your support staff member over the phone or online so that you can get to know them. If you feel at ease with this individual, we can move on with developing your care plan. We hope to find a companion for you who can fit in with little disruption to your daily routine.
Care Plan All of our comprehensive care packages are managed by experienced, licenced nurses who are dedicated to providing you with the highest quality of care. The next stage is for the lead complex care nurse to develop a comprehensive treatment plan based on the available medical history and initial evaluation results. The schedule of visits, as well as other details such as nutrition, medicine, activities, etc., will all be outlined in the plan. If round-the-clock care is required, a complex care plan may benefit from live-in care, depending on the client’s needs and preferences.
Every six to twelve months, or more frequently if necessary, the registered complex care nurse will review the care plan to verify it is still appropriate to the client’s current situation. If your medical condition or medications change, we will reevaluate your care needs. At the same time, the complex care nurse will keep tabs on the patient’s condition, behaviour, and overall health to make sure that the care plan and risk assessments are always accurate.
Settling on a start date is the last piece of the puzzle for your complex care plan.
Why is it that we need to communicate so much?
Complex planning and establishing reliable connections with patients and their carers rely heavily on open lines of communication. What’s best for you is what we hear, what we say, and what we give you.
You can trust that the carers at Saannie Care will treat your every need with the utmost importance. We keep in touch with you before, during, and after the assessment process to make sure you completely grasp the responsibilities included in the care plan. This could include gatherings with the client’s loved ones or anybody else with a stake in their care, as well as conferences between the client and their suggested caretakers and any relevant professionals.
Coordinating activities within the care service relies heavily on open lines of communication between our carers, lead nurses, and teams involved in implementing the care plan.
Regular meetings and weekly or monthly reports from the complex care nurse managing the complex care package will keep you and your loved ones up-to-date, as will the other Saannie teams working on the care plan.
After the initial assessment and throughout the service, Saannie Care collaborates with the client’s family, multi-disciplinary teams, and the branch manager to develop a clear and transparent implementation plan to cover all the bases of the complex care plan.
What are the advantages of receiving intensive care at home?
Stay where you are, in your own house, with your own accustomed routines.
You and your loved ones can rest easy.
When does the time limit for complex care begin?
Due to the fact that we personalise each client’s care plan to their specific requirements, we provide a range of service durations. The length of time, from a few weeks to several months or even years, that you need temporary, short-term, or continuing care depends on your individual health situation. Some care options to think about are as follows:
- Everyone who needs constant care can benefit from live-in assistance. In the comfort of your own home, our nurse-led care team will work to improve your health and wellbeing while meeting all of your specific care requirements.
- Short-term, flexible care is known as respite care, and it can be arranged for times like vacations, hospital stays, or whenever the primary caretaker needs a break. Let us know how long you’ll need us for; it could be a day, a weekend, or a week.
- Patients with terminal illnesses or ailments that are progressively worsening are the ones who benefit from palliative care. Your symptoms, mental health, social requirements, and spiritual needs will all be taken into account as we swiftly implement our palliative care service, which is always individualised. Our goal is to give you as much control over your life as possible and to make the remaining time you have as enjoyable as possible
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Our goal is to give you the highest standard of care so that you can stay in your own home and feel comfortable and secure. Our nurse-led service will see to your every necessity.
Children’s complex care
Having a child with complicated needs may put a lot of strain on a family, so it’s crucial to be able to lean on someone you trust completely when you need extra help.
Our staff is trained to provide in-home care for children and young adults (ages 0 to 25) who have extensive medical requirements. If your loved ones have complex medical needs, you may rest assured knowing that our highly trained medical staff is equipped to handle them.
Conditions that require the attention of our nurse-led teams of care assistants include, but are not limited to:
- Preventative Maintenance for a Tracheostomy
- Acquired traumatic brain injury and neonatal traumatic brain injury
- Broken Spine
- Cerebral palsy, spina bifida, and muscular dystrophy are all neurological disorders.
- Asperger’s Syndrome
- Epilepsy, ADD/ADHD, and other forms of neurological impairment
- Respiratory
If you need complex medical treatment, why not go with Saannie treatment?
Maintain contact
Saannie Care is driven to offer our customers and staff the highest standard of care because we are a multi-award-winning home care group. Our software system, which provides 24/7 access to patient health records, is yet another means of efficient communication. The app gives the carer access to the lead nurse’s updated information on the client’s health and prescription schedule. A report can be generated based on the information entered by the attending caretaker, including when medications are given, any changes in behaviour or health, and so on.
Your loved ones can get real-time updates on the progress of your care plan via this system. Our system is designed to be open and honest about all aspects of your care, so you can be assured that you or your loved one is receiving the best possible attention at all times.
Training
We at Saannie Care take great pride in the comprehensive in-house training curriculum that all of our carers are required to complete before joining our team. After successfully completing the training programme, all carers are awarded certificates from our company. Carers who work with clients on complicated care plans receive additional, individualised training from the complex care nurses who oversee these programmes. Our complex care nurses regularly assess patient needs and ensure that all training and competencies are kept current.
The complex care nurse in charge of the plan will provide oversight, encouragement, and confirmation that all care plan directives and equipment are functioning appropriately.
We offer courses in tracheostomy, nasogastric tube care, infection prevention, acute brain injury, spinal cord injury, and more. We also offer courses in gastrostomy (PEG training, stoma training, mic-key button), respiratory problems (FIT mask, ventilation, non-invasive ventilation, CPAP), and equipment.
